PRIVACY POLICY.
Effective Date: March 20, 2026
1. Scope of Policy
This Privacy Policy applies to the Funfair Casino Group membership program, our physical venues, and our digital platforms. It governs how we collect and process personal data for our brick-and-mortar operations in the Republic of Ireland.
2. Information Collection
To provide a secure and regulated gaming environment, we collect the following:
- Identity Data: Full name, date of birth, and gender.
- Contact Data: Residential address, eircode, email address, and mobile number.
- Visual Data: A photographic image captured during registration for your physical membership card and security identification.
- Venue Data: Records of your physical visits, point accumulations, and kiosk interactions.
- CCTV Data: For safety and regulatory compliance, visual recordings are maintained across all venue floor areas.
3. Regulatory & Legal Compliance
As a regulated gaming operator, we are legally required to verify your identity and monitor for Anti-Money Laundering (AML) and "Know Your Customer" (KYC) purposes. Your data is processed under the legal basis of fulfilling our contractual obligations to you and our legal obligations under Irish Gaming and Lotteries Acts.
4. Membership Card & Identification
Your physical membership card is unique to you. The photo captured during registration is used by our floor staff to verify your identity upon entry and during point redemption. This ensures that rewards and status are securely maintained for the rightful account holder.
5. How We Use Your Data
We use your information to:
- Validate your entry into our age-restricted physical venues.
- Manage your Visit Points and Tier Status.
- Communicate exclusive in-house offers and social bingo updates.
- Ensure guest safety through floor monitoring and incident prevention.
- Analyze venue traffic to improve our hospitality services.
6. Data Retention & Sharing
We do not sell your personal data to third parties. Data is shared only with trusted service providers (e.g., security systems, communication platforms) or as required by Irish law enforcement or regulatory bodies. CCTV footage is generally retained for 30 days unless required for longer for specific safety or legal reasons.
7. Your Data Rights
Under GDPR, you have the right to request access to your data, request corrections, or object to marketing communications. To exercise these rights, please visit the floor desk at any Funfair location or contact our Data Protection Officer at privacy@funfaircasino.ie.
By registering for a Funfair membership, you acknowledge that you have read and understood this policy. Funfair Casino Group is committed to the highest standards of privacy and guest excellence.